SMS Outreach

AI-powered SMS that prospects actually read

R:AIDE handles outbound SMS with the same intelligence as email — personalized messages, automatic opt-out handling, and two-way conversation tracking. Every text is sent from a dedicated number you control.

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Personalized Texts

SMS that doesn't read like a blast

R:AIDE writes context-aware SMS based on each prospect's profile and prior interactions. No mail-merge templates, no copy-paste, no "Hi {first_name}" embarrassment.

  • AI-generated text personalization per recipient
  • Tone calibrated to your audience and outreach goal
  • Multi-step SMS sequences with smart timing
  • Cross-channel handoffs from email or voice
sms-composer
DK
Daniel Kwon
+1 (415) 555-0182
Opted in
Hey Daniel -- saw your team just hit 10K MRR. Quick one: are you still handling outbound manually? Took us 5 min to set up R:AIDE for a similar-stage founder last week.
10:42 AM
PERSONALIZED:namerecent milestonestage
Two-Way Conversations

Inbound replies handled like email

When a prospect texts back, R:AIDE classifies intent, surfaces hot replies in your unified inbox, and pauses sequences automatically. Conversation threads stay tied to the lead record.

  • Auto-classify replies: interested, objection, opt-out, question
  • Threaded conversation history per lead
  • Pause sequences instantly on reply
  • Hand off to a human with full context attached
sms-inbox
M
Maya ChenInterested
Yes, would love to see a demo this week
T
Tom RileySnoozed
Not now, maybe Q2
P
Priya SundarOpted out
STOP
A
Alex WangQuestion
Whats your pricing for 5 users?
4 inbound this hour · auto-classified
Compliance & Safety

Opt-out handling and time-zone aware sending

R:AIDE handles the regulatory plumbing — STOP/HELP keywords are processed automatically, sending respects recipient time zones, and every outbound message is recorded for audit.

  • Automatic STOP, HELP, and unsubscribe processing
  • Time-zone aware sending windows (no 3 AM texts)
  • Dedicated phone number per client for accountability
  • Full audit log of every outbound message
compliance-engine
AUTO-HANDLED KEYWORDS
STOP ✓STOPALL ✓UNSUBSCRIBE ✓QUIT ✓HELP ✓INFO ✓
Send windowLocal time
12am9am — 9pm11:59pm
STOP processed → suppressed
Send queued for 9:00 AM PST
Audit log entry written
0%
SMS open rate
0< s
Avg response time
Built-in
Compliance handling
0/
Inbound + outbound
FAQ

SMS Outreach FAQ

Will my SMS messages land or get marked as spam?
R:AIDE provisions dedicated phone numbers and registers them through carrier compliance programs before sending. This is the difference between SMS that lands and SMS that gets blocked. Setup takes a few days the first time, then you're approved for ongoing use.
Do I need to bring my own phone number?
No. R:AIDE provisions a dedicated number for you as part of your plan — Growth includes 1, Scale includes 3, Enterprise includes 5+. You can also bring your own number on Enterprise plans.
What about TCPA and opt-out compliance?
Built-in. R:AIDE automatically processes STOP, HELP, and unsubscribe keywords across every conversation, respects time-of-day sending windows by recipient time zone, and keeps a permanent audit log. You stay compliant without thinking about it.
Can I use SMS as part of a multi-channel sequence?
Yes — that's the whole point. SMS slots into the same sequence builder as email, voice, and social. A typical sequence might open with email, follow up with a call, drop an SMS recap of the voicemail, then come back via email. R:AIDE coordinates all of it.
Are inbound replies billed?
Inbound SMS messages count toward your monthly allowance. R:AIDE shows you exactly how many messages you've used in your dashboard so there are no surprises.
Related Features

Multi-Channel Outreach

Email, voice, SMS, and social — one unified outreach engine

AI Sequences

The follow-up your sales team never sends

AI Voice Calling

AI that calls, detects voicemail, and leaves the right message

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